Website Accessibility Statement

Website Accessibility Statement

This accessibility statement applies to:

This website is run by Expanse Learning. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
  • discern the structure and order of web pages and content

AbilityNet has advice on making your device easier to use if you have a disability.

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:


Telephone: 01942 877715

We’ll consider your request and get back to you in seven working days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact us.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Expanse Learning is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to ‘the non-compliances and exemptions’ listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations.


Images & videos

Some images do not have a text alternative, so people using a screen reader cannot access the information. This fails WCAG 2.1 success criterion 1.1.1 (non-text content).

Videos do not have audio description which means non-audio content is inaccessible to blind people. This fails WCAG 2.1 success criterion 1.2.3 (audio description or media alternative (pre-recorded)) and 1.2.5 (audio description (pre-recorded)).

We plan to remove videos without audio description or add audio description to existing videos by 31 March 2022. When we publish new videos we will make sure they are audio described if required.

There are some images of text on our website that cannot be manipulated in a way that will help visually impaired users. This fails WCAG 2.1 success criterion 1.4.5 (images of text).


Disproportionate burden

Interactive forms

Some of our interactive forms have accessibility issues. These include:

  • Form fields are not announced correctly by a screen reader because some form controls are missing suitable programmatic labels. This fails WCAG success criterion 4.1.2 (Name, Role, Value)
  • Error messaging is not descriptive. This fails WCAG success criterion 3.3.3 (Error suggestion)
  • Error messaging is not announced by the screen reader. This fails WCAG success criterion 4.1.3 (Status message)

Our forms are built and hosted through third party software and ‘skinned’ to look like our website.

We’ve assessed the cost of fixing the above issues with the interactive tools and believe that doing so now would be a disproportionate burden within the meaning of the accessibility regulations. This is because we do not have direct access to edit these forms and are reliant on the third-party organisation to make the fixes. We are in touch with the third party to expedite a fix.



When our website is run through the W3C HTML Validator it identifies a number of errors and warnings, which may impact how well assistive technology interacts with our website.

Following comprehensive assessment of the website with a range of assistive technologies we are confident that, in spite of the errors, the website is fully navigable by keyboard and with a screen reader.

We’ve assessed the cost of fixing all these validation issues on every page of our website and believe doing so would be a disproportionate burden within the meaning of the accessibility regulations. We will review this when we review the design of our website, scheduled for 2022.

Content that’s not within the scope of the accessibility regulations.


PDFs and other documents

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.

Any new PDFs or Word documents we publish will meet accessibility standards.


Preparation of this accessibility statement

This statement was prepared on 09 November 2021. It was last reviewed on 09 November 2021.

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